Note: This Question Requires the Use of the Queueing Simulator

question 18

Multiple Choice

Note: This question requires the use of the Queueing Simulator spreadsheet in Excel. Use the queueing simulator to simulate a queueing system with 2 servers, exponential interarrival times with a mean of 20 seconds and constant service times of 35 seconds. Use a simulation run length of 10,000 arrivals. If you observe the system at a random time, what is the probability that there will be 3 or more customers waiting in line?

• A) 0.2
• B) 0.4
• C) 0.7
• D) 0.9
• E) 0.99

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Definitions:

Functional Structure

An organizational framework where departments are divided based on their function or role within the company, such as marketing, finance, and human resources.

Geographic Divisionalized Structure

An organizational structure where operations are divided based on geographic regions, with each region operating semi-autonomously to serve its local market effectively.

Divisionalized Structures

An organizational form in which the company is divided into semi-autonomous units or divisions, each responsible for its own operations and profitability.

Network Structure

An organizational design where entities are connected less hierarchically and more through a flexible arrangement of nodes, facilitating information flow and collaboration.