Examlex
Which of the following will equal the average time that a customer is in the system?
I. The average number in the system divided by the arrival rate.
II. The average number in the system multiplied by the arrival rate.
III. The average time in line plus the average service time.
Just-World Phenomenon
The belief that the world is fundamentally just, leading individuals to rationalize an undeserved fate for others as deserved.
Hindsight Bias
The tendency to believe, after learning an outcome, that one would have foreseen it.
Scapegoating
The practice of unfairly blaming an individual or group for problems or negative outcomes, often without justification.
Aggression
Behavior intended to harm or intimidate others, which can be physical, verbal, or non-verbal, motivated by a variety of factors including frustration, social learning, or biological predisposition.
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