$\begin{array}{|l|l|}\hline Nurrber~ of~ servers:&5\\\hline Service~ rate:&2~ per~ hour ~(exponential ~service~ times)\\\hline \end{array}$

question 5

Multiple Choice

$\begin{array}{l}\begin{array}{|l|l|}\hline \text { Priority }&\text { Average Arrival Rate (exponential interarrival times) }\\\hline \text { High } & 3 \text { per hour } \\\hline \text { Low } & 5 \text { per hour } \\\hline\end{array}\end{array}$
$\begin{array}{|l|l|}\hline Nurrber~ of~ servers:&5\\\hline Service~ rate:&2~ per~ hour ~(exponential ~service~ times) \\\hline \end{array}$
What is the average time in line (in minutes) for a high priority item?

• A) 2
• B) 5
• C) 24
• D) 35
• E) 54

---

Definitions:

Cooperative Relationships

Partnerships or interactions between individuals or groups characterized by mutual assistance and joint efforts towards common objectives.

Managerial Positions

Roles within an organization that involve overseeing the work of others, making decisions, and executing plans to achieve business objectives.

Derail

To cause a process or progress to fail or abruptly deviate from its intended course, often leading to a failure or setback.

Interpersonal Skill

The ability to communicate or interact well with other people, often demonstrating empathy, negotiation, and conflict-resolution abilities.