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Aptitude Tests
Twenty-eight applicants interested in working in community services took an examination designed to measure their aptitude for social work. A stem-and-leaf plot of the 28 scores appears below, in which the first column is the count per "branch," the second column is the stem value, and the remaining digits are the leaves.
Count Stems Leaves
1 4 6
1 5 9
4 6 3688
6 7 026799
9 8 145667788
7 9 1234788
-Refer to Aptitude Tests table. What is the interquartile range?
Total Quality Management
A management approach focused on continuous improvement of processes, products, and services, involving all members of an organization.
Economic Order Quantity
A formula used in inventory management to determine the optimal order size that minimizes the total costs of holding and ordering stock.
Customer Relationship Management
A strategy for managing an organization's interactions with current and future customers, using data analysis about customers' history to improve business relationships.
Process Value Analysis
An analytical technique used to identify and eliminate unnecessary steps in a process or system, aiming to improve efficiency and reduce costs.
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