Examlex
Which of the choices below is FALSE?
Psychological Contract
An unwritten agreement or set of expectations between an employee and employer about mutual obligations.
Organizational Commitment
The psychological attachment and loyalty an employee feels towards their organization, often characterized by a willingness to maintain membership and contribute to organizational goals.
Job Satisfaction
The level of contentment employees feel about their work, which can affect their performance, productivity, and overall well-being.
Friendlier Service
Describes a customer service approach that emphasizes warmth, friendliness, and a personal touch to enhance customer satisfaction and loyalty.
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