CRM Takes Commitment and Continuous Attention If It Is to Work

question 16

True/False

CRM takes commitment and continuous attention if it is to work well.

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Definitions:

Unconditional Positive Regard

An attitude of total acceptance and support towards another person, irrespective of what they say or do.

Client-Centered Therapy

Client-centered therapy, developed by Carl Rogers, is a form of psychotherapy that emphasizes the importance of the patient's self-perception and encourages them to lead the therapy process.

Therapist Accepts

The principle of unconditional positive regard in psychotherapy, where the therapist accepts and supports the client regardless of what they say or do.

Behaviorism

A school of psychology that focuses on observable behaviors rather than on internal mental processes, emphasizing the role of environment and experience in shaping behavior.