Len Emphasizes Cooperation and Assertiveness in Dealing with Conflict Situations

question 37

Multiple Choice

Len emphasizes cooperation and assertiveness in dealing with conflict situations in his department.Differences are worked through together so that everybody's concerns are addressed and everyone gains something in the end.Len uses which conflict management style?

• A)Competition
• B)Avoidance
• C)Collaboration
• D)Accommodation
• E)Compromise

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Definitions:

Emotional State

The current condition of one's feelings or emotions, which can influence perception, decision-making, and behavior.

Familiar Language

Language that is well known, easily recognized, or understood due to regular exposure or use by an individual.

Respond

To react to something by taking a particular course of action or expressing oneself in a specific manner.

Client

An individual or organization receiving services, advice, or products from a professional or company.