Lester Is a Department Manager Who Keeps Working Behind Closed

question 4

Multiple Choice

Lester is a department manager who keeps working behind closed doors and has difficulty connecting with his employees.He needs to have and develop __________________________.

• A)social awareness
• B)relationship management
• C)self-awareness
• D)self management
• E)mood contagion

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Definitions:

Emergent Norm Theory

A sociological perspective that suggests norms or instructions are established through group consensus in situations where traditional norms are not applicable.

Stanley Cup Riot

Refers to public disturbances and violence that erupted in connection with the Stanley Cup hockey championship, particularly notable occurrences following game outcomes, displaying extreme fan behavior.

Collective Mind

A concept referring to the shared beliefs, practices, and cognitive processes within a group or society that influence individual and collective behavior.

Relative Deprivation Theory

A theory that suggests individuals or groups feel deprived and discontent when they compare their positions to those more advantaged.