United Parcel Service Makes Use of Calibrated Productivity Standards as Well

question 196

Multiple Choice

United Parcel Service makes use of calibrated productivity standards as well as the timing of package sorting,delivery,and pickup to keep productivity at the highest level per employee.In developing worker productivity standards,UPS obviously makes use of _________.

• A)Behavioural theories.
• B)Self?actualization.
• C)Systems theory.
• D)Motion studies.
• E)Administrative principles.

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Definitions:

Psychoanalytic

Pertaining to a psychological theory and therapy method that focuses on unconscious processes as they are manifested in a person's behavior.

Woolly Mammoth

An extinct species of large mammals closely related to modern elephants, known for their long, curved tusks and shaggy hair.

Childhood Wishes

Deep-seated desires or hopes formed during childhood, often shaping an individual's motivations and behaviors.

Exhaustion Theory

A concept in psychology that suggests individuals have a finite amount of mental resources, and once exhausted, their ability to cope with stress diminishes, leading to burnout.