Operations and Management Services in Organizations Worldwide Have Adopted International

question 60

Multiple Choice

Operations and management services in organizations worldwide have adopted international quality standards known as:

• A)Knowledge management
• B)Continuous improvement
• C)ISO certification
• D)Total Quality Management
• E)Evidence based management

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Definitions:

Contract Violation

An act of breaking the terms or conditions outlined in a contractual agreement.

Unfair Labor Practice

Acts by employers or unions that violate the rights of employees or employers under labor laws, including discrimination, coercion, or refusal to bargain.

Beck Rights

Rights allowing union members to object to the use of their dues for non-bargaining activities, such as political actions.

Political Lobbying

The act of attempting to influence decisions made by officials in the government, often by organizations or individuals with vested interests.