Scenario A: Cynthia,Juan,and Ahmed Are Managers at a Department Store

question 78

Multiple Choice

Scenario A: Cynthia,Juan,and Ahmed are managers at a department store.They have been notified by their district office,just as the extremely busy holiday season is to begin,that there are several significant changes about to take place in their organization.While none of them are enthusiastic about the changes,their reasons for "fighting back," as they put it,are different.Cynthia thinks it a bad idea to implement the changes during such a busy period.Juan realizes that the proposed changes will cause him to lose certain privileges that he is not willing to sacrifice.Ahmed,on the other hand,does not want to disturb the status quo and prefers the old ways of doing things.
-When Cynthia thinks it a bad idea to implement the changes during such a busy period,it is an example of resistance to change based on

• A)inertia.
• B)timing.
• C)misunderstanding.
• D)peer pressure.
• E)self-interest.

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Definitions:

Progressive-Era Union

Labor unions during the Progressive Era aimed at improving working conditions, increasing wages, and reducing working hours for the labor force in the early 20th century.

Higher Wages

An increase in the amount of money paid to workers per unit of time, often seen as a way to improve living standards and stimulate economic growth.

Gilded Age

A period in the late 19th century known for the transformation of the United States through industrialization, urbanization, and the rise of big business, alongside stark social inequalities.

Reform Programs

Initiatives aimed at making changes or improvements in societal, political, or economic systems.