During Her Performance Review, Kendra's Manager Listened to Her Goals

question 44

Multiple Choice

During her performance review, Kendra's manager listened to her goals for her career and then repeated them back to her. This is an example of the listening skill known as

• A)decoding.
• B)encoding.
• C)transmission.
• D)reflection.
• E)filtering.

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Definitions:

Quality Assurance

A systematic process designed to determine whether products or services meet specified requirements and to ensure that they are produced or delivered according to standards.

Safety

Being in a situation where there's little chance of facing danger, risk, or harm.

Medical Terminology

The specific language or vocabulary used by healthcare professionals to accurately describe the body, its functions, and the procedures performed on it.

Administrative Skills

A set of abilities related to managing tasks, organizing files, and effectively handling daily office operations.