Scenario A

question 68

Multiple Choice

Scenario A.Jorge,the office manager of Metalblock Inc. ,believes that providing positive consequences for a job well done will increase the likelihood of good work performance in the future.Jorge personally sends e-mails to his employees to commend their efforts when they perform well.Karla,the CEO of Descriptive Designs Inc. ,takes her employees off probation early when they perform to her expectations.Barney,the sales manager of Queenstar Corp. ,often shouts at his employees when they perform poorly.He also fails to appreciate employees when they perform well,which often results in poor performances.
-Karla removes her employees early from probation if they perform well.This is the best example of

• A)constitutionalism.
• B)a psychological contract.
• C)negative reinforcement.
• D)job enlargement.
• E)an intrinsic reward.

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Definitions:

Locate Prospects

The process of identifying potential customers or clients for a business's products or services.

Selling

The process of convincing someone to purchase a product or service.

Preparation

The process of getting ready for an event, activity, or task by gathering information, resources, and making necessary arrangements.

Sales Process

A series of steps taken by a company or individual to sell a product or service, typically involving stages such as lead generation, qualification, presentation, and closing.