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One way to confront the biases, stereotypes, inexperience, and tensions that make communication, teamwork, and leadership in a diverse workforce challenging is by treating diversity not as a problem to be tolerated or solved but as a resource the organization can capitalize on, even though doing so can be difficult. This approach has been described as ________ differences.
Leaders
Individuals who influence, guide, or direct others towards achieving set goals by motivating and providing direction.
Address Problems
The approach or method used to identify, analyze, and resolve issues or challenges.
Katz's Three Skill Model
A framework suggesting that effective leadership depends on three essential skills: technical, human, and conceptual.
Top Management Level
Executives and high-ranking officials responsible for overseeing the strategic direction and decision-making of an organization.
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