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As Director of Operations for Little Napoli Pizzerias,Bernard Has Set

question 102

Multiple Choice

As director of operations for Little Napoli Pizzerias,Bernard has set a goal of opening fourteen new stores on the West Coast in the next three years.He has chosen Angelina,a highly capable manager who has worked with the company for the better part of a decade,to take on this task.He meets with her,gets her suggestions and feedback,and sets about to ensure that she has the resources she needs to complete the assignment.A year later,the project seems to be on track,with four stores already opened and another four ready to go.However,at the time of their next meeting,with just six months left before the targeted completion date,the project is in disarray.What is the most likely cause for this failure?

Comprehend the importance of systems thinking in viewing organizational change and its implications.

Explain the concept and application of force-field analysis in planning and executing changes.

Understand the concept of double-loop learning and its importance in organizational settings.

Describe the strategies to reduce resistance to change and the role of unfreezing in organizational change efforts.

Definitions:

Widely Used

Describes something that is commonly or extensively utilized by a broad range of people or in various contexts.

Ethical Decision Making

involves making choices that are consistent with one's ethical values and the ethical values of the organization or society, considering the impact on all stakeholders.

Immanuel Kant

A German philosopher in the 18th century known for his contributions to metaphysics, epistemology, ethics, and aesthetics.

Ethical Person

An individual whose actions and decisions are guided by morally right principles.