As Operations Manager of the Good Day Greeting Card Company,Rafael

question 92

Multiple Choice

As operations manager of the Good Day Greeting Card Company,Rafael requires all seven branch offices to use the same type of computer and operating system.This simplifies both the communication and training processes for employees who frequently transfer between offices.Rafael can best be described as coordinating the offices by

• A)plan.
• B)network.
• C)formalization.
• D)mutual adjustment.
• E)standardization.

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Definitions:

The Human Equation

The integration of human factors, such as emotions and social interactions, into understanding or solving problems.

Art Of Persuasion

The ability to convince others to accept a particular viewpoint or to undertake a specific course of action.

Conflict Management

The practice of identifying and addressing disputes in a reasonable, fair, and efficient way, aiming to reduce negative outcomes while potentially generating positive results.

Effective Use

The capacity to utilize resources or strategies in a manner that achieves desired outcomes efficiently and optimally.