Scenario C: Aparna and Eli,managers from Different Departments at Greater

question 9

Multiple Choice

Scenario C: Aparna and Eli,managers from different departments at Greater Midwest Credit Union,are discussing the troubling behavior of a credit union employee.Aparna says that it is the responsibility of high-level managers to take steps to prevent legal wrongdoing by punishing offenders.However,Eli believes that every individual should take personal responsibility for his or her own behavior and that everyone needs to understand how to do the right thing.
-In Scenario C,each of the managers tends to be responsible for creating a different ________ in their respective departments.

• A)legal responsibility
• B)ethical climate
• C)sustainable growth
• D)organizational structure
• E)corporate culture

---

Definitions:

CPR

Cardiopulmonary resuscitation, a lifesaving procedure that is performed when the heart stops beating, involving chest compressions and breaths.

Patient Advocate

An individual who provides support and guidance to patients, helping them navigate the healthcare system and make informed medical decisions.

Protects Rights

Measures or actions taken to ensure that individual freedoms and entitlements are upheld and not infringed upon.

Patient Education

The process by which health professionals and others impart information to patients and their caregivers that will alter their health behaviors or improve their health status.