Scenario E: Senior Management at Benbow & Garcia Is Attending

question 106

Multiple Choice

Scenario E: Senior management at Benbow & Garcia is attending a corporate retreat,and the first item for discussion is corporate social responsibility (CSR) .The group has discussed this before and then shot it down because it generally costs Benbow & Garcia's shareholders in the form of reduced distributions.But the new VP,Branca,is about to explain why she believes CSR will actually benefit the shareholders and Benbow & Garcia management alike.Her team begins the presentation with a discussion of CSR,both its current definition and reconciliation of past views.Sergei then discusses the importance of being a good global corporate citizen by supporting the local school system.Madison takes the floor to make the case for doing what is expected by global stakeholders even though there are no laws requiring those actions.Finally,Branca wraps the discussion up by defining why Benbow & Garcia should take legal responsibility for the firm's performance.
-In Scenario E,Madison's presentation most likely focused on the ________ responsibility of the firm.

• A)economic
• B)legal
• C)ethical
• D)social
• E)philanthropic

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Definitions:

External Attributions

The process of explaining someone's behavior by referring to situational factors, rather than personal characteristics.

Situational Factors

External elements or circumstances that can influence an individual's behavior or the outcome of a decision or event.

Contrast Effect

An effect that takes place when people rank something higher or lower than they should as a result of exposure to recent events or situations.

Perceptual Distortion

An error in perception resulting from individual biases or misinformation, affecting the interpretation of reality.