Scenario A

question 33

Multiple Choice

Scenario A.Marla's Basement is a small retail store that specializes in antique figurines and decorative knickknacks.In analyzing the environment,Marla has uncovered the following interesting findings:
1.Marla has recently purchased more inventory than in the past.The people from whom she buys are selling off more knickknacks because their children are not interested in this type of decorative items and they would prefer to liquidate unnecessary household items to help them with their daily expenses.
2.Marla discovered that her business is in a historical preservation district.As she considers remodeling the shop,she realized that she must pay attention to the guidelines set forth in the governing laws.
3.Marla's buyer-customer base seems to be changing.The tastes of the younger generation near her shop are shifting to modern decor,so the customer base to which she sells is shrinking.
4.Marla has been told that she should consider selling her inventory via the Internet,but she does not own (or understand how to use) a computer.
5.In reading a survey of regional business,Marla discovered that there are no other antique knickknack stores within 200 miles.
-When Marla read the survey of regional businesses,she was investigating

• A)the competitive environment.
• B)the macroenvironment.
• C)a closed environment.
• D)the internal environment.
• E)the social environment.

---

Definitions:

CPP

The Canada Pension Plan, a social insurance program requiring contributions from Canadian workers and employers to provide retirement, disability, and survivor benefits.

QPP

The Quebec Pension Plan, a public retirement plan for individuals in Quebec to provide financial security when they retire.

Employment Insurance (EI)

A social welfare program that provides temporary financial assistance to unemployed workers who meet certain eligibility criteria.

Employees Contribute

The involvement or effort of workers in their job roles, tasks, or towards organizational goals.