List Actions and Attitudes That Result in Excellent Customer Service

question 104

Essay

List actions and attitudes that result in excellent customer service.

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Definitions:

Outstanding Check

A check that has been written and recorded in the issuer's accounting records but has not yet been cashed or cleared by the bank.

Bank Reconciliation

Bank reconciliation is the process of matching and comparing the account records held by a company with the bank statements to ensure accuracy and consistency in financial records.

Petty Cash Fund

A small amount of cash kept on hand in a business for minor expenses.

Delivery Expenses

Costs incurred by a company in distributing its products to customers, including shipping fees and handling charges.