Nancy, a Plant Manager, Received a Directive from Corporate Headquarters

question 43

Multiple Choice

Nancy, a plant manager, received a directive from corporate headquarters to examine possible ways for redesigning work processes to improve plant productivity. Knowing this would be a "hot button" issue with plants workers, Nancy needs to communicate this news to them as effectively as possible. Which communication approach should Nancy use?

• A) oral communication
• B) written communication
• C) non-verbal communication
• D) delegate the task to a lower-level manager
• E) non-verbal then written communication

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Definitions:

Energy Expenditure

The amount of energy a person uses to conduct daily activities and bodily functions.

Unfamiliar Foods

Foods that are not recognized or commonly eaten by an individual, often due to cultural or personal unfamiliarity.

Settling Point

The hypothesis that body weight is regulated at a predetermined, or preferred, level by a feedback control system.

Ecology of Eating

The study of how eating habits are influenced by environmental factors and impact the environment.