A Performance Norm Defines the Level of Work Effort and Performance

question 214

True/False

A performance norm defines the level of work effort and performance that team members are expected to contribute.

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Definitions:

Open-Door Policy

A management approach where employees are encouraged to directly communicate their concerns, suggestions, or feedback to senior management without going through formal channels.

Arbitration

A method of dispute resolution involving a neutral third party who listens to both sides and then makes a binding decision.

Mediation

A form of conflict resolution where a neutral third party facilitates a dialogue between disputing parties to help them reach a mutually acceptable agreement.