Examlex
Informal groups that emerge for a wide variety of personal reasons (including shared non-work interests) are called friendship groups.
Voice Quality
The characteristics of a person's voice, including tone, pitch, and clarity.
Adaptation
Adaptation refers to the process of adjusting or modifying something to fit a new environment or conditions.
Screening Calls
The process of evaluating incoming phone calls to determine their importance or urgency before answering.
Phone Techniques
Strategies or methods used to effectively communicate and manage conversations over the phone.
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