Gustav's Team Is Strained

question 93

Multiple Choice

Gustav's team is strained. The team members differ in views and opinions that result in frequent conflicts within the team. But irrespective of the conflicts, things to be achieved are becoming clearer and people are beginning to understand one another's working styles. Which of the following stages of team development does this situation exemplify?

• A) forming stage
• B) norming stage
• C) storming stage
• D) adjourning stage
• E) performing stage

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Definitions:

Social Bonds

Connections among individuals or groups that foster trust, cooperation, and community, often based on shared values, interests, or experiences.

Customer Value

The perception of what a product or service is worth to a customer versus the cost of obtaining it, taking into consideration both tangible and intangible factors.

Lifetime Value Management

The practice of maximizing the revenue a company can earn from a customer over the entirety of their relationship with the company.

Customer Relationship Management

A strategic approach to managing a company’s interactions with current and future customers, leveraging data analysis to improve business relationships and drive sales growth.