Which of the Following Refers to Organizational Citizenship

question 83

Multiple Choice

Which of the following refers to organizational citizenship?

• A) It is the loyalty of an individual toward an organization.
• B) It is a willingness to "go beyond the call of duty in one's work."
• C) It is an ability to understand emotions and manage relationships effectively.
• D) It is the spillover of an employee's positive or negative moods onto others.
• E) It is a strong positive feeling about one's job and the organization that one works for.

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Definitions:

Spontaneous Recovery

The reappearance of a previously extinguished response in the absence of further conditioning.

Extinct

A term describing a species, family, or larger group of organisms that no longer exists anywhere on Earth.

Conditioned Response

A response acquired through learning to a stimulus that was once neutral but has been frequently paired with a stimulus that elicits an automatic response.

Spontaneous Recovery

The reappearance of a previously extinguished conditioned response after a pause.