The ___ Is a Behaviour-Based Approach That Can Reduce the Influence

question 132

Multiple Choice

The ___ is a behaviour-based approach that can reduce the influence of recency bias on evaluations by keeping a running log or inventory of a person's effective and ineffective job behaviours.

• A) 360-degree appraisal
• B) multiperson comparison
• C) graphic rating scale
• D) critical-incident technique
• E) behaviourally anchored rating scale

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Definitions:

Representativeness Heuristic

Bases a decision on similarities between the situation at hand and stereotypes of similar occurrences.

Stereotypes

Oversimplified and generalized beliefs about a group of people that often do not reflect reality.

Programmed Decisions

Decisions that are made following established guidelines or procedures, typically for routine and recurring situations.

Spotlight Questions

Expose a decision to public scrutiny and full transparency.