A Manager Uses Education and Communication in Order to Overcome

question 42

Multiple Choice

A manager uses education and communication in order to overcome employee resistance to change. This means that the manager will ___.

• A) allow employees to help design and implement the desired change
• B) make use of discussions, presentations, or demonstrations to groups of employees in order to inform people of the proposed change
• C) offer incentives, tradeoffs, or provide special benefits
• D) use covert attempts to influence his/her employees
• E) enlist the help of key personnel in planning the change

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Definitions:

Adequate

Adequate means sufficient for a specific requirement or to meet the needs effectively without being excessive.

Escalating Conflict

The process by which disagreements or disputes grow in intensity or severity, often resulting in more serious confrontations if unchecked.

Limited Searching

A behavior in which individuals or organizations search for information in a restricted manner, often settling for satisfactory solutions rather than the optimal ones.

Escalating Commitment

Escalating Commitment refers to the tendency to continue to invest time, money, or resources into a decision or project despite evidence of it being unwise or failing, often driven by emotional attachment or sunk costs.