___ Use Solutions Already Available from Past Experience to Solve

question 32

Multiple Choice

___ use solutions already available from past experience to solve ___.

• A) Programmed decisions; structured problems.
• B) Nonprogrammed decisions; structured problems.
• C) Programmed decisions; unstructured problems.
• D) Nonprogrammed decisions; unstructured problems.
• E) Crisis decisions; structured problems.

---

Definitions:

Phone Ringing

The sound made by a telephone to alert the recipient of an incoming call.

Operant Conditioning

A method of learning that occurs through rewards and punishments for behavior, emphasizing the influence of consequences on behavior.

Reinforcement

In behavioral psychology, a consequence that strengthens an organism's future behavior whenever that behavior is preceded by a specific antecedent stimulus.

Punishment

A process that decreases the likelihood of a behavior being repeated by applying an adverse stimulus or removing a rewarding stimulus following the behavior.