A Company Purchases a New Computer System for the Purpose

question 69

Multiple Choice

A company purchases a new computer system for the purpose of streamlining the processing of customer orders. The company's objective is to decrease processing time so that 98% of all orders are shipped within 24 hours of being received. After operating with the new system for three months, the company was shipping 92% of all orders within 24 hours. This situation is an example of a ___.

• A) performance opportunity
• B) ethical situation
• C) performance deficiency
• D) work process weakness
• E) planning weakness

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Definitions:

Concise

Expressing or covering much in few words; brief but comprehensive.

Sophistication

Refers to the quality of being refined, cultured, or intellectually appealing, often involving complexity or advanced knowledge.

Production Quality

Pertains to the standard or grade of finished goods or services produced, often measured against a set of predetermined criteria.

Short Words

The use of concise and simple language to convey a message or information effectively.