Stating a Problem as the Need to "Build a Better

question 57

Multiple Choice

Stating a problem as the need to "build a better mousetrap" instead of the need to "get rid of mice" is an example of which type of error in identifying and defining a problem?

• A) choosing the wrong problem to deal with
• B) focusing on symptoms instead of causes
• C) defining a problem too broadly or too narrowly
• D) selective perception
• E) doing the routine rather than the unexpected