A Manager Wishes to Implement the Conclusions of the Hawthorne

question 206

Multiple Choice

A manager wishes to implement the conclusions of the Hawthorne studies in her organization. To do so, she should

• A) create written guidelines for workers.
• B) implement division of labour in the workplace.
• C) assure good human relations between workers.
• D) reduce a job or task to its basic physical motion.
• E) define authority and responsibility for each worker.

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Definitions:

Recall

The mental process of retrieving information from memory without the aid of cues, often tested as a memory function.

Randomly

Without method or conscious decision, in a way that seems unpredictable or without pattern.

Framing Effect

A cognitive bias where people decide on options based on whether they are presented in a positive or negative way.

Risky Strategy

In decision making, opting for an option with potentially higher rewards but also higher risks, often contrasted with a safe or conservative approach.