The Basic Principles Behind TQM That Deming Taught the Japanese

question 202

Multiple Choice

The basic principles behind TQM that Deming taught the Japanese include

• A) tally defects, analyze and trace them to the source, make corrections, measure what follows.
• B) tally defects, analyze and trace them to the source, redesign the manufacturing process
• C) tally defects, analyze and trace them to the source, make corrections
• D) tally defects, analyze and trace them to the source, make corrections, solicit customer feedback
• E) none of the above

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Definitions:

Internal Control

The processes and procedures implemented by an organization to ensure the integrity of financial and accounting information, promote accountability, and prevent fraud.