Customer Relationship Management (CRM) Strategically Tries to Build Lasting Relationships

question 63

True/False

Customer Relationship Management (CRM) strategically tries to build lasting relationships with customers.

---

Definitions:

Law and Order Stage

A stage in moral development where individuals prioritize obedience to laws and respect for authority as essential for maintaining societal order.

Moral Development

The process of learning to distinguish right from wrong and developing the capacity to act based on ethical principles.

Loyal Employee

An individual who demonstrates a strong commitment and dedication to their employer or organization, often exhibiting high levels of engagement and reliability.

Values and Principles

Fundamental beliefs and guidelines that dictate the behavior and actions of an individual or organization.