___ Uses the Latest Information Technology That Allows Organizations to Maintain

question 87

Multiple Choice

___ uses the latest information technology that allows organizations to maintain intense communication with customers as well as to gather and utilize data regarding the customers' needs and preferences.

• A) Customer relationship management
• B) Internal customer management
• C) Value chain management
• D) Total quality management
• E) Supply chain management

---

Definitions:

Database Administrator

A person responsible for the installation, configuration, upgrade, administration, monitoring, and maintenance of databases in an organization.

Large Organizations

Businesses or entities that operate on a large scale, typically involving many people, complex structures, and widespread operations.

Electronic Data

Information that is stored in a digital format, which can be created, accessed, and processed electronically.

Software Applications

Programs designed to perform specific tasks for users, ranging from productivity tools to entertainment or utility software.