Internal Customers Are Those Individuals or Groups Found Within the Organization

question 171

True/False

Internal customers are those individuals or groups found within the organization who use or depend on one another's work in order to do their own job well.

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Definitions:

Functional Risk

The potential for a product or service to fail to perform its intended purpose, causing inconvenience or loss to the consumer.

Evaluative Criteria

Standards or benchmarks used to assess the attributes or performance of an object, person, or concept for decision-making purposes.

Competing Purchase

A situation where a customer must choose between two or more competing products or services.

Functional Categories

In linguistics and grammar, these are categories of words that serve a grammatical purpose without necessarily carrying lexical meaning, such as determiners, conjunctions, and prepositions.