Which of the Following Characteristics Does Not Accurately Describe the Process

question 26

Multiple Choice

Which of the following characteristics does not accurately describe the process of total quality management?

• A) making quality principles a part of the organization's strategic objectives
• B) applying quality principles to all aspects of operations
• C) committing the organization to continuous quality improvement
• D) striving to meet customers' needs by doing things right the first time
• E) committing the organization to the use of self-managing work teams

---

Definitions:

Dwarfism

A medical or genetic condition resulting in an adult height significantly below the average.

Growth Hormone

A hormone produced by the pituitary gland that stimulates growth, cell reproduction, and cell regeneration in humans and other animals.

Acromegaly

A hormonal disorder that results from an excess of growth hormone in adults, leading to the enlargement of bones in the hands, feet, and face.

Gigantism

A condition characterized by excessive growth and height significantly above average due to an overproduction of growth hormone.