Which of the Following Is a Good Principle of Customer

question 8

Multiple Choice

Which of the following is a good principle of customer service?

• A)Focus on relationships
• B)Understand what you are selling
• C)Ensure that customers can reach the person who can solve their problems
• D)all of the above

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Definitions:

Relational

Pertaining to the way in which two or more concepts, objects, or people are connected, focusing on relationships and connections.

Time Out

A disciplinary technique used to remove a child from an environment where inappropriate behavior has occurred to encourage reflection and behavior change.

Self-control

The skill to manage personal emotions, thoughts, and actions in situations where temptations and impulses arise.

Cognitive Abnormal

Describes conditions or disorders that affect the way a person thinks, learns, and processes information, differing significantly from what is considered typical or normal.