All of the Following Are Included in the Six Behaviours

question 79

Multiple Choice

All of the following are included in the six behaviours that managers try to explain,predict and influence EXCEPT ________.

• A)workplace misbehaviour and absenteeism
• B)workplace attitudes and perceptions
• C)job satisfaction and turnover
• D)organisational citizenship behaviour and productivity

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Definitions:

Cost Of Conformance

The expenses associated with ensuring a product, service, or process meets the required standards and specifications, including prevention and appraisal costs.

Quality Improvement

Quality improvement involves systematic efforts to enhance the efficiency, effectiveness, and performance of processes or products.

Measure

The act or process of ascertaining the dimensions, quantity, or capacity of something, or the value derived from such process.

Project Plan

A formal document that outlines the how and when of a project, detailing the project's objectives, scope, methodologies, time frame, and resources.