_____ Includes Those Areas Where Customers Directly Interact with the Company

question 16

Multiple Choice

_____ includes those areas where customers directly interact with the company.

• A) Transactional CRM
• B) Analytical CRM
• C) Customer-facing CRM
• D) Customer-touching CRM

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Definitions:

Gender-Appropriate Clothing

Clothing that aligns with societal or cultural expectations regarding gender presentation.

Whistle-Blowing

The act of exposing any kind of information or activity that is deemed illegal, unethical, or not correct within an organization.

Retaliation

The act of returning an injury or wrong often in a manner that is equal to or greater than the initial harm.

Corrections

The process or system of punishing and rehabilitating individuals who have violated laws.