_____ Includes Those Areas Where Customers Directly Interact with the Company

question 16

Multiple Choice

_____ includes those areas where customers directly interact with the company.

• A) Transactional CRM
• B) Analytical CRM
• C) Customer-facing CRM
• D) Customer-touching CRM

---

Definitions:

Quarters

Refers to a fourth part or division of something, often used in the context of fiscal or academic periods.

Algebraic Expression

A mathematical phrase that can contain ordinary numbers, variables (like x or y) and operators (like add, subtract, multiply, and divide).

Tripled

Increased threefold or three times in quantity or value.

Verbal Phrase

A verbal phrase is a phrase that consists of a verb and its modifiers, objects, or predicate complements, acting together as a unit within a sentence.