CRM Is Not a Process or a Technology Per Se;

question 16

True/False

CRM is not a process or a technology per se; rather, it is a customer-centric way of thinking and acting.

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Definitions:

Birthing Process

The series of events that lead to the delivery of a baby from the mother's uterus.

Intimate Partner Violence (IPV)

Violence or aggression that occurs in a romantic relationship, encompassing physical, sexual, emotional, and psychological abuse.

Pregnant Females

Women who are in the state of carrying a developing fetus within their uterus.

Asbestosis

A lung disease resulting from the inhalation of asbestos particles, leading to lung scarring and shortness of breath.