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Operational CRM systems support back-office business processes.
Sampling Error
The difference between a population parameter and a sample statistic caused by only observing a subset rather than the whole population.
Sampling Process
The practice of selecting a subset of individuals, items, or data points from within a larger population to estimate characteristics of the whole population.
Sampling Error
The discrepancy between the statistical characteristics of a population and those of a sample supposedly representing that population.
Bias
A systematic error or deviation from true results or values, caused by factors that skew the data in a certain direction.
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