List and Describe the Five "Other Types" of CRM Systems

question 27

Essay

List and describe the five "other types" of CRM systems (you should NOT include operational or analytical CRM systems in your answer). Why would a large company want to use each of these systems? Why would a small company want to use each of these systems?

---

Definitions:

Pretax Profit

The profit earned by a company before any tax is deducted, showing the company's earnings directly from its operations.

Break-Even Point

The financial state where total costs equal total revenues, resulting in no net loss or gain for the business.

Variable Costs

Spendings that move in tandem with the level of output or number of sales.

Sales Dollars

The total revenue generated from the sale of goods or services before any expenses are deducted.