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Consider the use of e-mail, collaboration software products (e.g. Google Drive), teleconferencing, videoconferencing, and telepresence for conducting business. If you are trying to communicate with a co-worker, when would it be best to use each of these different collaboration tools (i.e. when would you use e-mail, etc.)? How would the size of your business impact the use of each of these collaboration tools?
Small Talks
Casual or informal conversation about non-essential or trivial topics, often used to initiate social interaction.
Competitors' Activities
Actions and strategies implemented by competing businesses in the market.
Market Opportunities
Potential chances to meet unfulfilled customer needs or demands in the market, often identified for strategic business growth.
Customer Confidence
The trust and belief a consumer has in a product's quality, a company's reliability, or the service provided, often influencing purchasing decisions.
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