A Manager Finds Out That the Productivity of His Workers

question 10

Multiple Choice

A manager finds out that the productivity of his workers has declined.Therefore,he creates a new social setting for the workers,where they share pleasant social relations with one another and receive special attention from the supervisor.The manager has implemented lessons from ________ to improve the productivity of his workers.

• A)the scientific management theory
• B)the theory of human needs
• C)Theory X and Theory Y
• D)the Hawthorne studies
• E)Fayol's administrative principles

---

Definitions:

Empathy

Understanding and having compassion for others.

Sympathy

A feeling of pity or sorrow for the distress of others; understanding or empathizing with someone else's emotional experiences.

Sexual Harassment

Unwanted sexual advances, requests for sexual favors, and other verbal or physical harassment of a sexual nature.

Harassment Policy

Guidelines set by an organization to prevent and address inappropriate, threatening, or disturbing behavior.