A Food Chain Is Getting Complaints from Customers That Waiting

question 33

Multiple Choice

A food chain is getting complaints from customers that waiting times are too long from the time of order placement to the time of delivery during certain times of the day.The outlet wants to allocate service personnel and workstations based on alternative workload demands and in a way that minimizes both customer waiting times and costs of service workers.Which of the following quantitative approaches is the outlet most likely to apply?

• A)Inventory analysis
• B)Mathematical forecasting
• C)Queuing theory
• D)Linear programming
• E)Network models

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Definitions:

Analogue Studies

Research methods that use subjects or conditions that simulate the characteristics of phenomena or populations of interest to make inferences about real-life scenarios.

Discomfort

A feeling of unease or mild pain, which can be physical or emotional.

Pain

An uncomfortable sensation typically linked to tissue damage, signaling harm or potential injury to the body.

Self-Stimulation

Behaviors that individuals engage in to provide sensory or physical stimulation for themselves, often found in developmental disorders.