Argyris's Theory of Adult Personality Differs from the Scientific Management

question 26

Multiple Choice

Argyris's theory of adult personality differs from the scientific management theory in that Argyris's theory:

• A) develops rules of motion.
• B) develops a clear and consistent approach to work.
• C) proposes excessive supervision of employees.
• D) uses the concept of "time study" to improve efficiency.
• E) criticizes the principle of specialization.

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Definitions:

Concept Test

An evaluation process that involves presenting an idea for a product or service to a target audience to determine its feasibility and the potential interest of consumers.

Cross-functional New-product Development Team

A group comprising members from different departments working together to develop a new product.

New-product Idea

A concept for a product that has not yet been introduced to the market, potentially fulfilling a new consumer need or desire.

Customer Experience Management (CEM)

The process of managing the entire customer experience with the company.