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When a Person Tells His or Her Manager What the Manager

question 52

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When a person tells his or her manager what the manager wants to hear,which of the following barriers to effective interpersonal communication is the person using?


Definitions:

Surrogate Consumer

An individual who is hired or designated to make purchasing decisions on behalf of another person.

Ultimate User

The final consumer who uses a product or service for its intended purpose, as opposed to those who may purchase for resale or as intermediaries.

Interior Designer

A professional who plans, researches, coordinates, and manages the enhancement of interior spaces to achieve aesthetically pleasing environments.

Market Maven

An individual recognized for their knowledge about the marketplace, including where to get products at the best prices, and who influences others with their recommendations.

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