Which of the Following Is the First Step in a Diversity

question 32

Multiple Choice

Which of the following is the first step in a diversity skills training program?

• A) teaching people specific skills on how to communicate effectively with their fellow employees
• B) increasing employees' sensitivity and openness to those who are different from them
• C) making employees aware of the assumptions and biases they may have
• D) training employees on how to work effectively in a diverse work environment

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Definitions:

Sentiment

A view or attitude toward a situation or event; an opinion influenced by feelings.

Genetics

The branch of biology that studies genes, heredity, and genetic variation in living organisms.

Agreeableness

A personality trait characterized by qualities such as being kind, cooperative, warm, and considerate towards others.

Conscientiousness

Refers to a personality trait characterized by organization, responsibility, and carefulness.