Which of the Following Is True Regarding a Manager's Job

question 45

Multiple Choice

Which of the following is true regarding a manager's job with respect to customers?

• A) Today, the majority of employees in developed countries work in product sectors.
• B) Managers have not yet recognized the importance of delivering consistent high-quality customer services.
• C) Managers must create a customer-responsive organization in order to survive successfully in today's environment.
• D) Employees play an insignificant role in delivering quality customer services.

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Definitions:

Consolidated Financial Statement

A comprehensive financial report that combines the financial results of a parent company and its subsidiaries, presenting it as a single economic entity.

Fair Value Increment

The increase in the fair value of an asset over its previous book value, often recognized in the course of business combinations or revaluations.

Capital Assets

Long-term assets acquired or owned by a company that are used in its operations to generate income.

Consolidated Financial Statements

Financial statements that show the financial position, results of operations, and cash flows of a parent company and its subsidiaries as a single economic entity.